Terms and Conditions
Please read before starting lessons. If you are 17 years old then your guardian must read these terms and conditions. If you have any issues you must let us know otherwise it will be understood that you agree to these terms.
Number of Lessons Needed
The average hours to pass a driving test in the UK is 47 hours. We aim to pass our students as soon as possible however on average it will take 30-40 hours training. Some students take less hours and a few students take more hours. Students will not be allowed to take a test until the instructor feels they are ready and test routes have been covered. If the student is still making serious/dangerous mistakes then this will delay taking a test as we cannot put examiners at risk.
It is the students responsibility to plan to do 30-40 hours of training before their test.
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No Fee No Booking Policy
In order to prevent last minute cancellations we have a 'No Fee No Booking' policy. This means once you agree a date and time for a lesson you must do a bank transfer the same day to hold your slot in the instructors diary. If you do not pay up front then it is up to the instructor whether he holds the slot for you or gives it to another student who is willing to pay up front. Once you have paid then your slot will not be given to another student unless another student has a test soon and requires an urgent lesson, in which case your lesson may be rearranged.
Student Cancellation Policy
Once a lesson is booked in our dairy you must inform us if you cannot do the lesson at least 48 hours before the lesson. If you do not then it is at the discretion of the instructor to keep or give back any fees paid for the lesson. If you are a regular student and you cancel more than likely your instructor will simple reschedule your lesson. If however you cancel just before the lesson then you will not get a refund or a rescheduled lesson. If you cancel last minute and you have not paid for the lesson then you will have to pay for that lesson before doing another lesson. If you cancel often then you will be asked to pay upfront for lessons before hand.
Instructor Cancels Lessons
If an instructor cancels your lesson due to sickness, car breakdown or other unforeseen reasons then the lesson will be rescheduled or cancelled and another lesson scheduled in its place at a later date.
Late for a Lesson
If the instructor turns up a little late for a lesson they should inform you before hand. You will still get a full lesson or extra time will be added to your next lesson. If the instructor turns up on time and the student is late then that is lost time for the student.
Pick Up and Drop Off Locations
Students will be picked up and dropped off from their homes. Students can request occasionally to be picked up and dropped off at another location as long as the routes fits in with the lesson and the instructors schedule, this is at the instructors discretion. If necessary travel time will be taken out the the lesson time.
Booking a Test
Students are responsible for booking their own tests. However if there are issues with booking a test we can book it for them. If we book the test then the student must pay the fees up front before the test is booked. If the test is cancelled and a refund given then the student will be refunded in full. Your instructor will charge an admin fee of £10 to book your test for you.
Test Day Costs
On the test day you will be charged your normal lesson rate for the time required (pickup, test time and drop off) plus and extra £20 for hiring the car for the test.
Price Changes
We reserve the right to increase lesson prices to keep in line with local Slough prices. This means that during your training your hourly rate may be increased. However your instructor will discuss this with you when prices are going to increase.